Return & Refund Policy

  • Items are entitled to be refunded or returned based on complaint.
  • Exchanges are granted on a case-by-case basis.
  • Our standard parts return policy is 30 days and a 10% restocking fee on all new returns and no refund on shipping. Equipment Sales are Final.
  • ** Fuel and Electrical items, ex. (Carburetor’s, Magneto’s, etc.) are not returnable once installed as they cannot be resold as new. **
  • No merchandise can be returned without prior authorization. Credit will not be issued for merchandise returned without a return merchandise authorization. Please contact us via phone or email for an authorization.

Our Contact Information is as follows:

Griggs Lawn And Tractor LLC

28028 Southampton Pkwy

Courtland, VA 23837

757-809-2695

[email protected]